Shipping policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship worldwide to over 237 countries. Estimated delivery times:
- United States: 7-15 business days
- Europe: 10-20 business days
- Rest of World: 15-30 business days
Please note these are estimates and may vary due to customs processing, carrier delays, or high-demand periods.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Allow 3-5 days for tracking information to update.
Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer. AquaVibe is not responsible for delays due to customs.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, contact us at support@fluxiry.com and we'll investigate immediately.